Is a support and advocacy program that assists social housing tenants in the inner West and parts of the North of Melbourne. Tenancy Plus can assist tenants to establish, strengthen, or maintain their tenancy by providing case management, advocacy, support and information.
What we offer:
Support for new public housing tenants to achieve sustainable tenancies;
Intensive support for at risk tenants to avoid them becoming homeless.
Assistance with Priority Transfers under the Safety category.
Assistance with Rent arrears, Mental health, Drug and alcohol, Hoarding and squalor, Behavioural breaches, family violence.
Eligibility:
A tenant of Social Housing (Public or Community Housing*)
Requires Assistance establishing a new tenancy
Current tenancy is at risk
*Tenancy Plus cannot support tenants who live in affordable housing
Property is within the geographical areas we cover Tenancy Plus at Wombat assist Public Housing tenants in the following suburbs:
Moonee Valley LGA
Aberfeldie
Airport West
Avondale Heights
Ascot Vale
Essendon
Essendon Fields
Essendon North
Essendon West
Flemington
Keilor East
Moonee Ponds
Niddrie
Strathmore
Travencore
City of Melbourne LGA
Carlton
Docklands
East Melbourne
Kensington
Melbourne
North Melbourne
Parkville
Southbank
West Melbourne
City of Maribyrnong LGA
Braybrook
Footscray
Kingsville
Maidstone
Maribyrnong
Seddon
West Footscray
Yarraville
Tottenham
Access:
Referral to Wombat’s Tenancy Plus Program can be made directly. Just click on the referral form button, provide the information requested & a case manager will be in contact!
WomBot is an Artificially Intelligent (AI), chatbot where you can access information on emergency accommodation, private rental, material aid & issues with your current accommodation 24/7. It can also link you in with support. You can access WomBot by going to the 'Chat to WomBot' icon on the lower right hand side of the page.
👋Hi, chat to WomBot!
/**
* tawk.to ↔ Botpress webchat bridge
* ----------------------------------
* Include this script on every page that hosts your Botpress webchat.
*/
;(function () {
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var RETURN_TO_BOT_ON_CHAT_END = true
var TREAT_AWAY_AS_ONLINE = true
var tawkLoading = false
var pendingHandoff = null
function log() {
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console.log.apply(console, ['[tawk-bridge]'].concat([].slice.call(arguments)))
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function notifyBot(type, data) {
var payload = Object.assign({ type: type }, data || {})
try {
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window.botpress.sendEvent(payload)
return
}
} catch (err) {
log('sendEvent failed', err)
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try {
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window.botpressWebChat.sendPayload({ type: 'trigger', payload: payload })
}
} catch (err) {
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function hideBotpressChat() {
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function showBotpressChat() {
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startHandoff(event)
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log('listening on webchat v2/v3')
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function safeParse(value) {
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notifyBot('tawk:handoff-failed', { status: 'not-configured' })
return
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if (typeof existingOnLoad === 'function') existingOnLoad()
if (HIDE_TAWK_UNTIL_HANDOFF && !pendingHandoff) window.Tawk_API.hideWidget()
wireTawkLifecycle()
onReady()
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log('injecting tawk.to embed', pid, wid)
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function wireTawkLifecycle() {
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log('tawk chat ended')
notifyBot('tawk:chat-ended', {})
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function agentsAvailable() {
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function chunkText(text, size) {
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function pushSummaryToTawk(payload, done) {
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{ name: 'bot-suggested', text: summary.botSuggested },
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})
done()
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function startHandoff(payload) {
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ensureTawkLoaded(tawkIds.propertyId, tawkIds.widgetId, function () {
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pendingHandoff = null
notifyBot('tawk:handoff-failed', { status: window.Tawk_API.getStatus() })
return
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window.Tawk_API.showWidget()
hideBotpressChat()
window.Tawk_API.maximize()
pushSummaryToTawk(pendingHandoff, function () {
pendingHandoff = null
notifyBot('tawk:handoff-success', { status: window.Tawk_API.getStatus() })
log('handoff complete')
})
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}
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if (HIDE_TAWK_UNTIL_HANDOFF) window.Tawk_API.hideWidget()
wireTawkLifecycle()
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listenForHandoff()
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