Our Organisation
Why We Matter
At Wombat we pride ourselves on the quality of service that we deliver to some of the most vulnerable people in the Inner West. As a small community based agency, we are able to be responsive and flexible in adapting to the individual and changing needs of our clients. We boast a highly skilled and experienced team of staff. Our diversity, which we see as a strength of our workplace culture, is essential in providing a compassionate, respectful and accountable service to all our clients.
Wombat is an integral part of the homelessness service system, having forged strong and lasting partnerships within the sector. Anyone can experience homelessness, though it doesn’t have to be permanent.
Wombat has consistently supported and empowered some of the most disadvantaged people in our community to exit the homelessness system.
Our Mission
Wombat supports people who are homeless or at risk of homelessness in and around Melbourne's West. Wombat delivers high-quality support services and is a leading advocate to reduce homelessness and ensure a fair housing system.
Our Vision
For people of all ages to have access to safe, dignified, and secure housing - and the support they need to keep their homes and fully participate in the community.
Our Values
Wombat’s values guide our culture and decision making, from policy development to service delivery, encompassing all of our relationships, including our board, staff, service users and external stakeholders.
- Responsiveness: We endeavor to respond to the individual need of people seeking our support and provide a flexible approach where possible.
- Authenticity: We place high value on being honest, genuine, and communicating as directly and as clearly as possible.
- Connection: We foster connection, warmth, and good humour within our organisation and in our dealings with others.
- Accountability: We endeavor to be open, transparent, and accountable to each other, to the people who use our services, to government and to the wider community.
- Innovation: We are open to new ideas and embrace change. We will continue to explore new and innovative service delivery models and advocacy strategies. We acknowledge success and failure to learn from both.
You can read our 2023-2028 Strategic plan here: Strategic Plan Download
Children
Wombat recognises that children are affected by homelessness and have a right to feel safe and secure. The welfare of children will always be our first priority and we have a zero tolerance for abuse. Wombat is committed to upholding the child safe standards and has developed an organisational culture focusing on child safety, which includes commitment from the leadership and board and an ongoing dedicated children's working group to review child safety at Wombat and related policy. Our aim is to create a child safe and child friendly environment where children feel safe, supported and are respected.
Childrens Brochure. A Childs Rights. 2018. DC 0271 v1 06.2018
