About

Board

Tara Durdin

Tara Durdin

Chairperson

Tara is an independent management consultant focused on designing and delivering system-level change and transformation across public, private and NFP sectors. Formerly a senior official in the New Zealand government, Tara remains committed to driving innovation and improvement in social sector service delivery.

Joanne Tomasi

Joanne Tomasi

Secretary

Joanne is a senior project management and policy professional with experience across government and the private sector, including Aboriginal Health and Emergency Management. Passionate about cultural diversity and community connection, her qualifications in community development, engagement and incident management underpin her expertise in governance, stakeholder engagement and risk management.

Jo Duckworth

Jo Duckworth

Treasurer

Jo is passionate about the for-purpose sector & working with teams to implement strategies to achieve organisational missions & growth. Starting as a Chartered Accountant, Jo has years of financial, operational, & strategic planning experience within ASX100 corporates & organisations locally & overseas. She loves to bring strategies alive while balancing service delivery & financial sustainability

Zoey Dlomo

Zoey Dlomo

Board Member

Zoey is an experienced Finance Leader with over 17 years’ experience working in the not-for-profit space, particularly in healthcare and research. She has provided key financial insights for strategic decision making and served on StreetSmart Australia’s Board as Treasurer. She believes in diversity and inclusion and is an advocate for equitable opportunity in housing, healthcare and education.

We acknowledge that we are operating on country for which the Kulin Nation People and their Ancestors have been custodians for thousands of years.

We acknowledge and pay our respects to the Kulin Nation People and to Past and Present Elders.

© Copyright 2023 Wombat Housing & Support Services. All Rights Reserved

👋 Hi, chat to WomBot!

/** * tawk.to ↔ Botpress webchat bridge * ---------------------------------- * Include this script on every page that hosts your Botpress webchat. */ ;(function () { 'use strict' var TAWK_PROPERTY_ID = '' var TAWK_WIDGET_ID = 'default' var HIDE_TAWK_UNTIL_HANDOFF = true var RETURN_TO_BOT_ON_CHAT_END = true var TREAT_AWAY_AS_ONLINE = true var tawkLoading = false var pendingHandoff = null function log() { if (window.TAWK_BRIDGE_DEBUG) { console.log.apply(console, ['[tawk-bridge]'].concat([].slice.call(arguments))) } } function notifyBot(type, data) { var payload = Object.assign({ type: type }, data || {}) try { if (window.botpress && typeof window.botpress.sendEvent === 'function') { window.botpress.sendEvent(payload) return } } catch (err) { log('sendEvent failed', err) } try { if (window.botpressWebChat && typeof window.botpressWebChat.sendPayload === 'function') { window.botpressWebChat.sendPayload({ type: 'trigger', payload: payload }) } } catch (err) { log('sendPayload failed', err) } } function hideBotpressChat() { try { if (window.botpress && typeof window.botpress.close === 'function') { window.botpress.close() return } } catch (err) {} try { if (window.botpressWebChat && typeof window.botpressWebChat.sendEvent === 'function') { window.botpressWebChat.sendEvent({ type: 'hide' }) } } catch (err) {} } function showBotpressChat() { try { if (window.botpress && typeof window.botpress.open === 'function') { window.botpress.open() return } } catch (err) {} try { if (window.botpressWebChat && typeof window.botpressWebChat.sendEvent === 'function') { window.botpressWebChat.sendEvent({ type: 'show' }) } } catch (err) {} } function listenForHandoff() { var handler = function (raw) { var event = raw if (typeof raw === 'string') { try { event = JSON.parse(raw) } catch (err) { return } } if (event && event.type === 'TRIGGER' && event.value) { event = typeof event.value === 'string' ? safeParse(event.value) : event.value } if (event && event.type === 'tawk:handoff') { log('handoff event received', event) startHandoff(event) } } var tries = 0 var attach = setInterval(function () { tries++ if (window.botpress && typeof window.botpress.on === 'function' && !window.__tawkBridgeAttachedV2) { window.__tawkBridgeAttachedV2 = true window.botpress.on('customEvent', handler) log('listening on webchat v2/v3') } if ( window.botpressWebChat && typeof window.botpressWebChat.onEvent === 'function' && !window.__tawkBridgeAttachedV1 ) { window.__tawkBridgeAttachedV1 = true window.botpressWebChat.onEvent(handler, ['TRIGGER']) log('listening on webchat v1') } if ((window.__tawkBridgeAttachedV1 && window.__tawkBridgeAttachedV2) || tries > 100) { clearInterval(attach) } }, 300) } function safeParse(value) { try { return JSON.parse(value) } catch (err) { return null } } function ensureTawkLoaded(propertyId, widgetId, onReady) { if (window.Tawk_API && window.Tawk_API.getStatus) { onReady() return } var pid = propertyId || TAWK_PROPERTY_ID var wid = widgetId || TAWK_WIDGET_ID || 'default' if (!pid) { console.error('[tawk-bridge] tawk.to is not on this page and no TAWK_PROPERTY_ID is configured.') notifyBot('tawk:handoff-failed', { status: 'not-configured' }) return } var existingOnLoad = window.Tawk_API && window.Tawk_API.onLoad window.Tawk_API = window.Tawk_API || {} window.Tawk_LoadStart = new Date() window.Tawk_API.onLoad = function () { if (typeof existingOnLoad === 'function') existingOnLoad() if (HIDE_TAWK_UNTIL_HANDOFF && !pendingHandoff) window.Tawk_API.hideWidget() wireTawkLifecycle() onReady() } if (!tawkLoading) { tawkLoading = true var s1 = document.createElement('script') s1.async = true s1.src = 'https://embed.tawk.to/' + pid + '/' + wid s1.charset = 'UTF-8' s1.setAttribute('crossorigin', '*') document.head.appendChild(s1) log('injecting tawk.to embed', pid, wid) } } function wireTawkLifecycle() { var previous = window.Tawk_API.onChatEnded window.Tawk_API.onChatEnded = function () { if (typeof previous === 'function') previous() log('tawk chat ended') notifyBot('tawk:chat-ended', {}) if (RETURN_TO_BOT_ON_CHAT_END) { if (HIDE_TAWK_UNTIL_HANDOFF) { window.Tawk_API.minimize() window.Tawk_API.hideWidget() } showBotpressChat() } } } function agentsAvailable() { var status = window.Tawk_API.getStatus() return status === 'online' || (TREAT_AWAY_AS_ONLINE && status === 'away') } function chunkText(text, size) { var chunks = [] var remaining = String(text || '') while (remaining.length > 0) { chunks.push(remaining.slice(0, size)) remaining = remaining.slice(size) } return chunks } function pushSummaryToTawk(payload, done) { var visitor = payload.visitor || {} var attributes = {} if (visitor.name) attributes.name = visitor.name if (visitor.email) attributes.email = visitor.email attributes['handoff-from'] = 'botpress' attributes['handoff-time'] = payload.sentAt || new Date().toISOString() window.Tawk_API.setAttributes(attributes, function (error) { log('setAttributes result', error || 'success') }) if (payload.tags && payload.tags.length) { window.Tawk_API.addTags(payload.tags, function (error) { log('addTags result', error || 'success') }) } var summary = payload.summary || {} var sections = [ { name: 'client-asked', text: summary.clientAsked }, { name: 'bot-suggested', text: summary.botSuggested }, ] sections.forEach(function (section) { if (!section.text) return var chunks = chunkText(section.text, 240) chunks.forEach(function (chunk, i) { var eventName = chunks.length > 1 ? section.name + '-' + (i + 1) : section.name window.Tawk_API.addEvent(eventName, { text: chunk }, function (error) { log('addEvent result for ' + eventName, error || 'success') }) }) }) done() } function startHandoff(payload) { pendingHandoff = payload var tawkIds = payload.tawk || {} ensureTawkLoaded(tawkIds.propertyId, tawkIds.widgetId, function () { if (!agentsAvailable()) { log('handoff refused: tawk status is', window.Tawk_API.getStatus()) pendingHandoff = null notifyBot('tawk:handoff-failed', { status: window.Tawk_API.getStatus() }) return } window.Tawk_API.showWidget() hideBotpressChat() window.Tawk_API.maximize() pushSummaryToTawk(pendingHandoff, function () { pendingHandoff = null notifyBot('tawk:handoff-success', { status: window.Tawk_API.getStatus() }) log('handoff complete') }) }) } if (window.Tawk_API) { var prevLoad = window.Tawk_API.onLoad window.Tawk_API.onLoad = function () { if (typeof prevLoad === 'function') prevLoad() if (HIDE_TAWK_UNTIL_HANDOFF) window.Tawk_API.hideWidget() wireTawkLifecycle() } } listenForHandoff() })()